Governing Your Use of Our Services
These Terms and Conditions govern your use of Netsprin’s services, forming a binding agreement between you and Netsprin. By accessing our services, you agree to comply with these terms.
Overview of our terms and their applicability.
These Terms and Conditions apply to all Netsprin services, including software development, SaaS platforms, consulting, and support services. They outline your rights and responsibilities as a user and our obligations as a service provider. By engaging with our services, you enter into a legally binding agreement. We encourage you to review these terms carefully and contact us with any questions. Netsprin reserves the right to update these terms, with changes communicated via our website or email.
Our services are designed to empower businesses with innovative technology solutions, and these terms ensure a fair and transparent relationship. Failure to comply may result in service suspension or termination.
Your obligations when using our services.
Provide accurate and complete information during registration and service requests.
Use our services only for lawful purposes and in compliance with these terms.
Refrain from unauthorized access, hacking, or disruption of our systems.
Notify us immediately of any account security breaches or unauthorized use.
You are responsible for maintaining the confidentiality of your account credentials and ensuring that all information provided is accurate. For example, incorrect project specifications may delay delivery, and you must promptly update any changes to your contact details. Unlawful activities, such as attempting to reverse-engineer our software, are strictly prohibited and may lead to legal action.
You must also ensure that your use of our services complies with applicable laws, including data protection and intellectual property regulations. If you suspect unauthorized access to your account, contact our support team immediately to secure your account.
Guidelines for accessing and using our services.
Services are provided “as is” and subject to availability.
You may not reproduce, distribute, or modify our services without prior written consent.
Netsprin may modify or discontinue services at any time with prior notice.
Custom deliverables are governed by specific project agreements.
Our services, including SaaS platforms and custom software, are provided on an “as is” basis, with no warranties beyond those explicitly stated. You may not copy or redistribute our software without permission. For example, sharing access to our SaaS platform with unauthorized users violates these terms. We may update services to improve functionality, and significant changes will be communicated in advance.
Custom projects are subject to separate agreements that outline deliverables, timelines, and acceptance criteria. You are responsible for reviewing and approving deliverables in a timely manner to avoid delays.
Ownership and use of intellectual property.
All intellectual property rights for services and deliverables remain with Netsprin unless otherwise agreed.
Clients receive a non-exclusive license to use deliverables as specified in project agreements.
You may not reverse-engineer, modify, or distribute our software without permission.
Netsprin retains ownership of all software, code, designs, and documentation created for our services, unless a specific agreement transfers ownership. For example, a custom-developed application may be licensed for your use but remains Netsprin’s property. Any unauthorized use of our IP may result in legal action.
Terms for payments and billing disputes.
Payments are due as per the agreed schedule in project or subscription agreements.
Late payments may incur a penalty of 1.5% per month on outstanding balances.
Billing disputes must be reported within 14 days of receiving an invoice.
Invoices are issued based on project milestones or subscription cycles. You are responsible for timely payments to avoid service interruptions. Disputes should be reported promptly, and we will work to resolve them within 7 business days.
Limits on Netsprin’s liability.
Netsprin is not liable for indirect, incidental, or consequential damages.
Liability is limited to the amount paid for the service in question.
You agree to indemnify Netsprin against claims arising from your misuse of services.
For example, Netsprin is not responsible for losses due to client-provided data errors or third-party service failures. Our liability is capped to ensure fairness while maintaining service affordability.
Conditions for service termination.
Netsprin may terminate services for violations of these terms.
Clients may request termination, subject to any outstanding obligations.
Termination may occur if you breach these terms, such as by engaging in unauthorized activities. Clients can request termination via our support portal, but outstanding payments must be settled.
Resolving disputes fairly.
Disputes should be addressed through our support team first.
Unresolved disputes may proceed to mediation or arbitration in [Insert Jurisdiction].
We aim to resolve disputes amicably through dialogue. If escalation is needed, arbitration will be conducted under the laws of [Insert Jurisdiction].
Reach out for questions about these terms.
For inquiries about these Terms and Conditions, contact us at info@netsprin. We are available Monday through Friday, 9 AM to 5 PM GMT+1 (West Africa Time).
